I was giving someone instructions today over the phone about how to do something on their computer. When i needed them to right click something to get up the context sensitive menu and click on properties, i asked her to do just that:
"Ok, click on Start, then right click on 'my computer' and choose 'properties'"
to which i received a response that i never in a million years expected...
The user went on a rant about being left handed, and how right click for her is left click. She seemed genuinely offended by my assumption that she used her mouse with her right hand. Is this a joke ?
I've offended someone before for assuming their kid was a boy when it was in fact a girl, I've offended someone before when assuming they were pregnant when in fact they were just a little tubby, I've got someones nose out of joint for assuming that they agreed with my political or religious outlook but this is certainly a first.
Now maybe this particular user was having a bad morning, maybe her boss was hammering her for something else and my right handed assumption was just one too many straws on her camels back but i think we need to take a good long hard look at ourselves as a society if we're going to start taking offence at someone as menial as this!
ok, that's me for today, just popped in for a quick spiel and to say "harden up" before i go off and offend someone else.
Cheers, The ITG